Complete a cash sale

Ring up items, record cash and return the right change.

Before you begin

Your store needs to be set up with its tax rate configured. Check the current sale before recording a payment.

Follow the steps

  1. Build the sale

    Add the products from favorites, search or barcode entry. Choose any required variations or extras, then review the quantities and total.

  2. Open Charge

    Choose Charge. If a larger-sale confirmation appears, check the amount before continuing.

  3. Choose the cash amount

    Under Cash, choose Exact when the customer gives the exact total, or choose one of the suggested amounts. For another amount, select Custom.

  4. Record the payment

    For a custom amount, enter the cash handed over and choose Tender. Wait for the recorded result, then return the change shown on screen.

  5. Choose a receipt and finish

    Choose Email to enter a receipt address, or No receipt. Use New sale when you are ready for the next customer.

Cash works from a prepared offline register

Cash sales are saved on the device and queued to sync. An email receipt waits for the connection and the sale to sync.

If you need a hand

The screen says the sale could not be saved

Keep the order open and follow the retry message. Check the recorded result before starting another sale.

A card payment has an unknown result

Use the on-screen payment-status check before collecting another payment. An uncertain card attempt must be resolved before switching to cash.