Before you begin
Connect to the internet. Count the physical cash before recording an opening or closing amount. A drawer session records cash activity; it does not open the physical drawer.
Follow the steps
Open Cash & summary
Choose More → Cash & summary, then the Cash drawer tab.
Start the drawer session
Choose Open drawer session. Enter the Opening cash amount and choose Confirm opening cash. A zero opening amount is allowed.
Keep cash movements in the record
Use the cash-movement controls for pay-ins, cash drops or payouts. Enter the amount and reason requested by the form. These movements stay in the drawer history.
Wait for sales to sync
Before closing, make sure the register’s pending cash sales have synchronized. Closing is unavailable while they are still pending.
Count and close
Choose Count and close. Count all cash physically in the drawer, enter Counted cash amount, and choose Confirm count and close.
Review the closed session
Check the recorded count and its difference from expected cash. Open Session history and use Recent drawer sessions to return to earlier sessions.
If activity changes during the count
Cancel the count, review the latest cash activity and count again. The closing record should reflect the cash that is actually present.
If you need a hand
A cash request needs confirmation
Use Check saved request status before moving cash again or recording a second request. An uncertain response is not confirmation that nothing happened.
An entry needs correcting
An eligible manual cash movement offers Add correcting entry. The correction adds the opposite entry and keeps the original in history.
Cash is marked as needing review
Unassigned cash is shown separately from the selected session balance. Review it before treating the session total as a complete record.