Find an item by barcode

Scan a product or enter its code from the register.

Before you begin

The item and its barcode need to be in the catalog saved on this device. A keyboard-mode scanner can send the code with an Enter or Tab suffix.

Follow the steps

  1. Open Barcode

    From the register, choose Barcode to open Enter barcode.

  2. Scan or enter the code

    Scan the label, or choose Show Keyboard and type the code. Keep leading zeros. Use Clear to start over.

  3. Add the item

    Choose Add item. If the product needs a size or required extras, make those selections in the item picker.

  4. Review the current sale

    Check the item, quantity and price in the sale before continuing to payment.

A quick search works too

The register search accepts an item name or part of a barcode. An exact known barcode followed by Enter adds the matching item.

If you need a hand

The code is not found

Check the code against the item in Items, including leading zeros. If the catalog changed on another device, reconnect and refresh.

The item is unavailable

A sold-out item or a duplicate barcode needs a catalog correction. The message on the screen explains which one applies.

A scanner is not entering text

Check the scanner’s keyboard-input mode and Enter or Tab suffix using its manufacturer’s instructions. You can use manual entry while you review the device setup.